2013 Global Consumer Report

Global commerce is growing in complexity -- companies are struggling to give their customers visibility into inventory, especially online and in-store. GT Nexus surveyed over 5,000 shoppers across the US, UK, France and Germany to understand the evolution of the retail landscape, and whether retailers could measure up to consumer expectations. Here are some examples of how retailers fell short:

Consumers Demand Delivery and Performance as the Retail Landscape Evolves

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